- Our Impact
- / Chapter 12
Where things haven’t gone to plan

Lessons from mistakes
In this impact report we also wanted to highlight when things have not gone quite to plan, and what we had learned from this.
Flexible Finance Design and Deployment
EDI
The Impact Management Programme
Explore the impact report
- Chapter 1 Our impact at a glance
- Chapter 2 Driving change together
- Chapter 3 The problems we are trying to solve
- Chapter 4 Using all the tools in our toolbox
- Chapter 5 What we measure and why
- Chapter 6 Our impact on charities and social enterprises - Reach
- Chapter 7 Our impact on charities and social enterprises - Resilience
- Chapter 8 Our impact on our social investment partners
- Chapter 9 Our impact on the wider financial system
- Chapter 10 Spotlight on 2024
- Chapter 11 Spotlight on Dormant Assets
- Chapter 12 Where things haven’t gone to plan
- Chapter 13 Looking ahead